Degraded performance on IDP and SoloID Authenticator

Resolved

This incident has been resolved.
Posted Oct 09, 2025 - 12:29 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 11:29 CEST

Update

We are continuing to investigate this issue.
Posted Oct 09, 2025 - 10:28 CEST

Update

We are continuing to investigate this issue.
Posted Oct 09, 2025 - 09:16 CEST

Update

The isssue is releated to external DNS issues
Posted Oct 09, 2025 - 09:15 CEST

Investigating

We are investigating this incident.
Posted Oct 09, 2025 - 08:38 CEST
This incident affected: Signaturgruppen IdP (Signaturgruppen IdP, Signaturgruppen IdP Self Service) and SoloID Authenticator, SoloID app.